Terms of service
Please read through these terms and conditions carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our privacy section regarding personal information provided by you. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has entered our dispatching process, we will not be able to make any changes.
Handmade Products
Our products are made by humans, small imperfections / differences in shape, size and colour can happen and are part of the charm of a handmade product. This part of the handmade process is what makes our products unique and should not be seen as a fault. They will never affect the overall aesthetic of the product and its ability for use as intended.
Fabric
Colours can vary from screen to screen and may not be a true representation of the actual colour. Samples can be provided at a small fee upon request for your consideration. Please contact us via out custom form or viacaroline.lomax@armadillosun.com.
Ordering Procedure
All items are made on an individual basis to be able to order in the specific fabric and make your order we work to a 2-3 weeks lead time. If we have the fabric in stock then this time is 5-10 working days. We accept Paypal, Visa and MasterCard.
We will inform you as soon as possible there are any problems with your order or sourcing of fabric.
Our items are handmade and while the colour reproduction is a close representation, every piece is individual and variations in actual goods may occur. We cannot accept any responsibility for these variations. Our fabrics are made from natural products and may thus have natural characteristics such as slubs and other irregularities in the yarns which are not weaving faults and therefore not considered faults by us as a company.
Offer Policy
Please note that our offers may not be used in conjunction with any other offer. Where we have multiple offers available you may take advantage of which ever offer you wish. Once an offer has expired it will be no longer be possible to take advantage of that offer.
Accuracy of Content
Every care has been taken in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. The total cost of your order is the price of the products ordered and delivery charges as set out in the delivery options section of this website.
While the colour reproduction is a close representation, every piece is individual and variations in actual goods may occur.
Credit Card Security
The Armadillo Sun website uses SSL (secure socket layers) protection system, which is the industry standard. The website is also PCI DSS (payment card industry data security standard) compliant. If you have any queries about the security used on this website please contact caroline.lomax@armadillosun.com
Shipping
You will be informed during the checkout process of the shipping charge, unless we are unable to automatically calculate it (for example in the case of being outside the UK Mainland). If this happens we will inform you of the cost via e-mail or telephone and await your approval before we proceed with the order. We reserve the right to update any shipping charges, although you will be asked to confirm via email or telephone if any changes occur before you are billed. If you would like us to calculate international shipping charges for you prior to ordering then please email caroline.lomax@armadillosun.com
Contract
When buying through the website the contract entered in to is legally binding, once we have dispatched the order.
We reserve the right to cancel any orders before they are dispatched. In these cases we will inform you as soon as we can, and advise of the reason and issue a full refund.
The processing of your payment and acknowledgement of your order does not constitute legal acceptance of your order.